27 Feb KM for Strategic Workforce Development in Transport Agencies
This research report from the Transit Cooperative Research Program (TCRP), explores the the role of Knowledge Management in strategic workforce development.
Knowledge management (KM) is an organisation’s process for collecting, storing, and sharing organisational information and knowledge. The report provides guidance on implementing KM strategies in transit agencies.
The guidance additionally includes action plans for developing particular aspects of KM, analysis of KM strategies at several transit agencies, and a catalogue of KM technology tools and resources.