KM for Strategic Workforce Development in Transport Agencies

In People Development

A 2017 National Academies publication on the role of Knowledge Management in strategic workforce development.

This research report from the Transit Cooperative Research Program (TCRP), explores the importance of knowledge management (KM), which is an organisation’s process for collecting, storing, and sharing organisational information and knowledge, and provides guidance on implementing KM strategies in transit agencies. The guidance additionally includes action plans for developing particular aspects of KM, analysis of KM strategies at several transit agencies, and a catalogue of KM technology tools and resources.

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